Creator Payments and Operations Lead

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in advertising sales, marketing, consulting, or media.

Preferred qualifications:

• Experience in media strategy and operations, budget tracking, pipeline tracking, contracting, invoicing, corporate purchasing, project procurement management, PO governance, or ledger reconciliation within a matrixed corporate environment.
• Understanding of the online video/TV ecosystem and media/marketing landscape.
• Ability to create effective internal and external-facing materials, while distilling important information for audiences who are unfamiliar with the nuances and complexities of systems.
• Ability to build operational tracking dashboards and connect workflows into existing data infrastructure built by centralized analytics/data operations teams.
• Ability to manage complex, multi-faceted projects with multiple stakeholders.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Creator Payments and Operations Lead will play a pivotal role in driving the YouTube business forward. In this role, you will lead creator payment execution—including Media Readiness Program (MRP) contracting and cross-functional partnerships with Go To Market and Legal teams —while streamlining processes, piloting new emerging solutions, and driving operational efficiency.

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

Responsibilities

• Manage creator payment operations for a high-volume portfolio of advertiser programs (e.g. Creator Shows, Creator Ads, Sponsored Shorts, etc.)
• Actively drive the end-to-end vendor onboarding and enrollment process for new third-party production partners (3PP).
• Act as the primary operational hub between the US Sponsorships Team, Social Video Team, Go To Market Agreement Desk, Global Finance, and Procurement teams to proactively remove execution bottlenecks.
• Oversee the allocation process of YouTube credits for all US YouTube Agency Principal Trading agreements. This includes applying credits to YouTube agreement campaign invoices after credits are awarded, credit invoice troubleshooting, and tracking overall credit usage by Agency and Advertiser.
• Act as the resident team expert on MRP infrastructure, educating internal execution leads and external third-party production (3PP) vendors on mandatory compliance rules, submission tracking, and invoice requirements.