Field Marketing Manager

Sears Home Services is seeking a Field Marketing Manager to support hourly In Store Marketers and ensure optimal performance. This role involves managing a team, building relationships with retail store management, and achieving budgeted staffing and revenue goals.

Responsibilities:

• Meet or exceed budgeted staffing hours, lead flow, productivity, stores staffed, hot calls, confirmation, net revenue and CLPH per the Standard Operating Procedures
• Responsible for establishing and building relationships with the retail store management and associates within them assigned market
• Responsible for achieving budgeted staffing hours, productivity, confirmation, and net revenue in order to meet program budget
• Manage, hire, train and motivate a team of 5-15 hourly In Store Marketers
• Monitor weekly reports for improvement performance with In Store Marketers
• Communicate weekly with assigned APC Market Coordinator to identify opportunities for lead conversion budget for the territory
• Under the direction of the Assistant Manager oversee the Take-The-Lead Program in building positive relationships with the FLS store management team and associates
• Communicate regularly with HR Reps to target areas for staffing needs and alternative recruiting sources to meet staffing goals
• Utilize In-store Recruiting Hotline call sheet responses to ads placed. Utilize Sears and other alternative sourcing options
• Maintain consistency in using best practices for recruiting, hiring, training processes
• Utilize competency based interviewing skills, motivational techniques
• Complete performance appraisals for In Store Marketers
• Attend periodic sales meetings with sales branch office
• Mystery shop In Store Marketers for coaching and training purposes
• Perform other duties as assigned

Requirements:

• High School education or equivalent required
• Must have valid driver's license
• Reliable transportation required for traveling within assigned territory
• Experience in managing and developing non-exempt associates required
• Must have the ability to drive to the assigned territory and sit in an automobile for extended periods of time
• Must have the ability to walk, stand and move around for extended periods of time
• The ability to organize and prioritize is a must
• Must be self-motivated in order to maintain high performance from a home-based office
• Excellent communication and leadership skills are required
• This position requires reliable transportation for frequent travel within assigned territory
• Must have the ability to maintain a positive mental attitude at all times to provide a positive role model for subordinates, peers and other members of management
• Should have desire and show initiative for upward mobility
• Ability to balance multiple priorities at one time, dealing with shifting priorities, and handling employee problems and issues
• College degree preferred
• Experience in recruiting, hiring and training preferred