Business Development Manager - DMPK

Waters Corporation is seeking a dynamic, strategic, and results-driven Business Development Manager to join their team. The ideal candidate will drive sales growth and expand market presence in DMPK, collaborating closely with regional sales and marketing teams while developing strong relationships with customers and partners.

Responsibilities:

• Identify and pursue new business opportunities, partnerships, and collaborations within DMPK
• Generate and qualify leads through networking, cold outreach, industry events, and digital channels
• Develop and execute strategies to drive DMPK sales growth across the U.S
• Maintain an accurate, up‑to‑date sales pipeline and provide reliable sales forecasting for the region
• Collaborate with regional sales and marketing teams to convert DMPK opportunities into orders
• Support the sales process through customer presentations, product demonstrations, and contract negotiations
• Develop and implement tactical sales plans with regional teams to ensure DMPK meets or exceeds Annual Operating Plan (AOP) targets
• Set sales goals and create actionable plans to achieve them
• Design and deliver remote training programs for sales and marketing teams on DMPK workflows, applications, and sales strategies
• Ensure teams are equipped with the tools, content, and knowledge required for effective selling
• Partner with regional stakeholders to deploy virtual tools, campaigns, and initiatives that increase product awareness and build the DMPK sales funnel
• Develop and execute promotional programs to accelerate lead generation and sales conversion
• Build and maintain strong, long-term relationships with DMPK prospects and customers
• Capture customer feedback, success stories, and unmet needs to inform commercial strategy
• Ensure exceptional customer service and drive customer satisfaction and repeat business
• Provide regular reports on sales performance, market dynamics, and customer insights to the Pharma Program lead
• Use data-driven insights to refine strategies and enhance commercial effectiveness
• Maintain a deep understanding of Quantitative/ Qualitative LC-MS and Flow cytometry bioanalysis and related technologies to clearly articulate scientific and commercial value to internal teams and external customers
• Gather and communicate feedback from customers, field sales, and marketing to support continuous improvement of DMPK bioanalytical solutions
• Work closely with regional sales and marketing teams, product managers, and the broader Analytical Sciences Division / LCMS business segment to deliver comprehensive and integrated DMPK bioanalytical solutions to customers

Requirements:

• Bachelor's degree in a science‑related field
• Minimum of 5 years of experience in sales or business development, preferably within scientific, biotechnology, or advanced technology sectors
• Proven ability to assess customer needs and translate them into effective sales and marketing strategies that support business growth
• Proficiency with Salesforce CRM and business analytics tools for managing pipelines, forecasting, and account planning, as well as Microsoft Office suite
• Ability to identify, target, and engage potential clients in relevant markets
• Strong capability in designing and executing marketing strategies aligned with business objectives to drive sales growth
• Demonstrated success in building and nurturing long-term relationships with internal stakeholders, customers, and prospects
• Excellent interpersonal communication skills, with the ability to connect effectively with individuals across multiple organizational levels
• Strong analytical mindset with the ability to interpret market trends and uncover new business opportunities
• Exceptional negotiation abilities to support deal closure and contract management
• Excellent written and verbal communication skills, with the ability to present complex concepts clearly and persuasively
• Creative self-starter who proactively conceives and implements impactful commercial programs
• Ability to inspire, influence, and motivate sales teams
• Deep understanding of liquid chromatography and mass spectrometry and high-end analytical technologies to effectively communicate applications and value propositions to customers and internal teams
• Willingness to travel up to 50% of the time for customer visits, industry events, and team meetings
• An MBA or a Master's/PhD in a scientific discipline is highly advantageous
• Knowledge and/or experience of flow cytometry advantageous
• Hands-on experience of LC-MS/MS bioanalysis and work in a regulated pharma environment