AireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security. They are seeking a Project Coordinator / Associate Project Manager to support the delivery of telecommunications and managed services projects, assisting with project activities and coordination with internal teams and telecom carriers.
Responsibilities:
- Assist with coordinating managed services and telecom projects from initiation through completion
- Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON, and firewall installations
- Work closely with internal engineering, operations, and service delivery teams to track tasks and milestones
- Coordinate with telecom carriers (such as AT&T, Lumen/CenturyLink, Verizon) for circuit ordering, scheduling, and status updates
- Maintain project documentation including timelines, notes, status updates, and close-out information
- Help track project schedules, deliverables, and dependencies
- Communicate project updates to customers and internal stakeholders under the guidance of senior project managers
- Log issues, delays, or risks and escalate them to senior team members when needed
- Update project management systems and internal databases with accurate and timely information
- Follow established project processes and contribute ideas for improving coordination and efficiency
Requirements:
- 1–3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services
- Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls
- Exposure to carrier coordination, provisioning, or circuit ordering processes
- Comfortable working with multiple vendors and understanding carrier timelines
- Experience using project tracking tools, ticketing systems, or internal databases
- Strong organizational skills and attention to detail
- Clear written and verbal communication skills
- Ability to manage multiple tasks and adapt to changing priorities
- Experience supporting multi-site or business connectivity projects
- Familiarity with telecom ordering processes (ASR/LSR concepts)
- Interest in growing into a full Project Manager role over time
- Proactive, detail-oriented, and eager to learn