Infinity International Processing Services, Inc. is a leading provider of Mortgage Outsourcing services to global clients in the mortgage industry. They are seeking a Telemarketing Executive/Manager with an MBA to perform outbound calls, explain services, and manage client relationships.
Responsibilities:
- Perform outbound telephone calls to prospects to identify and create sales opportunities
- Explain Infinity’s services (post/pre close qc, due diligence services), USPs and convince prospects to outsource services to Infinity
- Keep accurate and detailed records of calls made and results achieved
- Maintain and update records of contacts, discussion and status in the CRM
- Research, identify and contact prospective clients for Infinity’s services
- Respond promptly for request for brochures, pricing or more service information in consultation with senior management
- Schedule appointments or webconferences for Senior sales representatives to meet with prospective customers
- Receive and respond appropriately to inbound telephone calls and email enquiries
- Track each lead upto closure and project implementation
Requirements:
- MBA with minimum One year sales experience in mortgage industry
- Outbound calling or customer service experience
- Should have a passion for marketing and sales over phone
- Requires a good voice pitch and selling skills
- Excellent communication skills and strong telephone manner
- Proven track record in a sales environment
- Good attention to detail
- Computer literate and experience in database navigation
- Ability to write detailed follow up notes for business reporting
- Mature attitude with a capability to discuss business issues
- Confident, selfmotivated, friendly personality and team player
- Thrive in a team environment and work well with others
- Knowledge of Mortgage/Healthcare industry an advantage