Software Engineer III - Smartdesk

Mindbody is a company that empowers wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. As a Senior Software Engineer on the SmartDesk team, you will build an AI-powered front desk assistant that transforms how wellness businesses communicate and operate, focusing on crafting end-to-end AI-powered experiences and designing robust web and messaging services.

Responsibilities:

• Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients
• Designing and implementing robust web and messaging services that power conversational and workflow automation
• Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust
• Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions
• Architecting scalable systems across frontend, backend, and integration layers
• Mentoring teammates through thoughtful code reviews and technical guidance
• Turning cutting-edge AI capabilities into practical, user-centric product features
• Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market

Requirements:

• 2-3 years of Senior-level experience building full-stack features for SaaS products
• Proven track record of developing user-facing web applications and supporting APIs
• Expertise in designing and shipping AI-powered features in production environments
• Strong experience with distributed systems, third-party integrations, and messaging platforms
• Proficiency in making architectural decisions that balance technical debt, innovation, and business needs
• Deep understanding of engineering fundamentals, including testing, observability, and maintainability
• Exceptional communication skills with the ability to collaborate across multidisciplinary teams
• Comfort navigating ambiguity and rapidly learning emerging technologies
• LLMs and Generative AI Frameworks
• AWS (ECS, SQS, RDS)
• Python
• TypeScript / JavaScript
• React / Next.js