GuidehouseRemote
Senior Salesforce Business Analyst
United States of America
Full Time
3 days ago
$106,000 - $176,000 USD
No H1B
Key skills
Salesforce AdministrationSalesforce App BuilderSalesforce Sales CloudSalesforce Service CloudSalesforce Community CloudSalesforce FlowSalesforce Lightning ExperienceDynamic FormsAdvanced FormulasValidation RulesProcess MappingWriting Epics and User StoriesData Migration to SalesforceAgile MethodologyHybrid-Agile MethodologyPublic Sector DomainSaaSSalesforceAgileLeadershipCommunicationCollaborationSales
About this role
Guidehouse is a consulting firm specializing in SAAS, PAAS, and Cloud Consulting, and they are seeking a Senior Salesforce Business Analyst. The role involves engaging with customer stakeholders, leading requirements sessions, and developing innovative Salesforce solutions to meet client needs.
Responsibilities:
- Engage customer stakeholders to understand desired business outcomes and define success criteria
- Articulate to customer stakeholders the value of recommended solutions and approach
- Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation
- Perform fit-gap analysis between Salesforce functionality and client requirements
- Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Develop innovative industry accelerators and contribute to thought leadership white paper development
- Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
- Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
- Develop a training curriculum and deliver training sessions to the solution’s end users
- Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations
Requirements:
- Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
- Minimum of SIX (6) years of professional experience
- Minimum of FIVE (5) years of experience administering or consulting with Salesforce is highly preferred
- Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds) is highly preferred
- Hands-on experience with declarative automation features of Salesforce, including Salesforce Flow
- Experience building applications with the low code features of Salesforce Lightning Experience
- Experience with dynamic forms, advanced formulas, and validation rules
- Experience with business process definition, process mapping, and reengineering
- Experience with public sector clients
- Experience writing Epics, and user stories to capture Salesforce requirements
- Experience with data migrations to and from Salesforce
- Understanding of the key levers for B2B, B2C, hybrid business models
- Excellent written and oral communication skills
- Great teamwork and collaboration skills
- Experience with Agile or Hybrid-Agile methodology
- Degree in Business, Computer Science, or Engineering
- Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired
- Experience with public sector clients preferred
- Demonstrable experience in at least one of Public Sector Solutions or Omnistudio Consulting
- MBA preferred