Product Manager

Crane Worldwide Logistics is a leader in logistics, and they are seeking a Product Manager to refine product ideas and collaborate across teams. The role involves defining the feature roadmap, creating wireframes, and driving product adoption through customer engagement.

Responsibilities:

• Refine raw product ideas and user journeys into high-quality acceptance criteria for development teams, coordinating across engineering, customer success, quality assurance, and sales and marketing
• Partner with the leadership team to define and execute the feature roadmap for your product area
• Create wireframes and functional mockups for new features to communicate concepts to business and technical teams
• Market feature releases through external communication material and drive adoption
• Conduct customer interviews to gather direct feedback
• Analyze usage data to measure product utility and identify areas of focus
• Triage new feature ideas from customer engagement and from within the business
• Own a core product area end to end, leading planning efforts when other groups are involved
• Other duties as assigned

Requirements:

• Bachelor's degree or better (required)
• 4+ years of experience in product management, product engineering, or customer success, in an environment focused on selling a software product or suite of products
• Strong working knowledge of Jira or a similar project management tool
• Ability to work with available data tools, including SQL and BI tools
• Experience managing feature release schedules and announcements
• Familiarity with designing and managing APIs and integrations as part of a product offering
• Experience working within agile frameworks (e.g., Kanban, Scrum)
• Demonstrable experience interacting directly with customers, business stakeholders, and technical teams
• Demonstrable experience translating unrefined concepts into executable work
• Demonstrable experience with UI/UX design (wireframes, storyboards, etc.)
• Prior experience with B2B SaaS products; logistics industry experience is a plus