QA Automation Engineer II

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. They are seeking a QA Automation Engineer II to validate web applications, APIs, and AWS-backed services while leveraging automation and technical testing skills.

Responsibilities:

• Strong experience with Playwright and TypeScript or JavaScript
• Experience with Node.js tooling such as npm or yarn
• Experience testing and automating APIs using tools such as Postman, Bruno, Playwright API testing, REST Assured, Supertest, Pact, or similar
• Working knowledge of SQL, JSON payloads, API contracts, data mappings, and transformation rules
• Experience with Git, pull requests, code reviews, and CI/CD pipelines
• Experience using Chrome DevTools, BrowserStack, and observability tools such as Datadog, Kibana, Splunk, Grafana, New Relic, OpenSearch, or similar
• Practical, recurring use of AI-assisted engineering tools such as Claude Code, Cursor, GitHub Copilot, ChatGPT, Codex, or similar is required
• Experience using AI to support areas such as requirements analysis, test design, automation development, code review, impact analysis, defect investigation, test-data generation, or release-readiness reporting
• Must be able to explain how to review, validate, and correct AI-generated output before using it in tests, code, or release decisions

Requirements:

• 5+ years of hands-on Quality Engineering experience
• 3+ years testing web applications, APIs, backend services, middleware, integrations, and data-driven workflows
• 2+ years of hands-on test automation experience
• Experience testing authentication, permissions, tenant boundaries, workflow state, data persistence, synchronization, error handling, retries, and downstream behavior
• Ability to investigate defects across browser behavior, APIs, backend logs, databases, cloud services, and third-party integrations
• Strong experience with Playwright and TypeScript or JavaScript
• Experience with Node.js tooling such as npm or yarn
• Experience testing and automating APIs using tools such as Postman, Bruno, Playwright API testing, REST Assured, Supertest, Pact, or similar
• Working knowledge of SQL, JSON payloads, API contracts, data mappings, and transformation rules
• Experience with Git, pull requests, code reviews, and CI/CD pipelines
• Experience using Chrome DevTools, BrowserStack, and observability tools such as Datadog, Kibana, Splunk, Grafana, New Relic, OpenSearch, or similar
• Practical, recurring use of AI-assisted engineering tools such as Claude Code, Cursor, GitHub Copilot, ChatGPT, Codex, or similar is required
• Experience using AI to support areas such as requirements analysis, test design, automation development, code review, impact analysis, defect investigation, test-data generation, or release-readiness reporting
• Must be able to explain how to review, validate, and correct AI-generated output before using it in tests, code, or release decisions
• Testing AWS or serverless services such as Lambda, API Gateway, SQS, SNS, EventBridge, Step Functions, or DynamoDB
• Testing event-driven systems, asynchronous workflows, queues, synchronization processes, rules engines, or data-transformation pipelines
• Contract testing, feature flags, phased rollouts, rollback planning, production smoke testing, or hyper-care monitoring
• Accessibility, performance, security-focused, or reliability testing
• Experience with customer-critical, data-sensitive, financial, regulated, or operationally significant systems
• Experience testing iOS and Android applications is a major plus, particularly with Appium, BrowserStack, emulators, simulators, and real devices
• Relevant experience includes validating authentication, permissions, API integrations, synchronization, offline behavior, feature flags, push notifications, and backend data state