Virtual Entry Level Customer Service Benefits Rep

AO Globe Life is hiring motivated professionals to join their mission-driven, fully remote team. This role involves conducting virtual consultations with clients, helping them understand coverage options, and providing ongoing support throughout the client interaction process.

Responsibilities:

• Conduct scheduled virtual consultations with clients via Zoom
• Help individuals and families understand available coverage options
• Guide clients through the onboarding and enrollment process
• Maintain accurate digital records and manage follow-up communication
• Provide professional, client-focused support throughout each interaction
• Participate in mentorship programs, training sessions, and team development meetings
• Build strong, long-term client relationships

Requirements:

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident using video conferencing platforms and digital tools
• Passion for helping others and contributing to a service-focused mission
• Applicants must be legally authorized to work in the United States
• Reliable internet access
• Windows-based laptop or PC with webcam capability
• Customer service or consultative experience is helpful but not required