Customer Service & Travel Experience Specialist (Remote)

Blyss Journeys is seeking Customer Service & Travel Experience Specialists to assist clients in planning and coordinating memorable travel experiences. In this remote role, you will provide exceptional support throughout the booking process and maintain clear communication with clients.

Responsibilities:

• Assist clients with planning and booking vacations, cruises, destination weddings, honeymoons, and other travel experiences
• Provide outstanding customer support through phone, email, text, and online communication channels
• Research destinations, resorts, accommodations, and travel options based on client preferences and budgets
• Coordinate and manage travel reservations, including accommodations, transportation, and vacation packages
• Maintain clear and professional communication with clients before, during, and after travel
• Address client questions, itinerary changes, and travel-related concerns promptly and professionally
• Build lasting client relationships to encourage repeat business and referrals
• Maintain accurate client records and booking documentation

Requirements:

• Strong customer service and interpersonal communication skills
• Ability to work independently and manage tasks effectively
• Highly organized with strong attention to detail
• Comfortable using computers, email, and web-based systems
• Reliable internet connection and phone access
• Previous experience in customer service, hospitality, sales, or a related field