Solutions GURUS is a company focused on business and technology solutions, and they are seeking a Business Analyst (BACoE) to ensure precise documentation of business requirements. The role involves delivering high-impact projects and coaching consultants on best practices while maintaining quality standards within the organization.
Responsibilities:
- Support Project Team in workshops to translate raw business needs into structured User Stories
- Use Lucid to create high-fidelity BPMN 2.0 process maps that visualize how a business operates today versus how they will operate in NetSuite
- Utilize appropriate visual tools to verify complex logic and UI needs before the build phase (e.g. Decision table, Wireframe, User case modeling) Traceability: Own the Requirements Traceability Matrix (RTM) to ensure every requirement is accounted for from design to UAT
- Assist Project Team in drafting user test scripts and client-facing training manuals tailored to the client specific requirements
- Build and maintain our standardized library of BA templates
- Act as a 'BA Helpdesk,' guiding project teams on how to apply BACoE standards so they never have to reinvent the wheel
- Perform spot checks on documentation across the department to ensure our quality benchmarks are met
- Lead mid and post-mortems and compile reusable assets to help the whole company level up
Requirements:
- 3-5+ years of experience in business analysis, systems analysis, or technical documentation
- A degree in Business Admin, IT, Software Engineering, or a related field
- Structural Logic: You can distill complex information into logical 'if/then' steps
- BA Fundamentals: Proficiency in BPMN 2.0 and User Story writing is a must
- Meticulous Organization: You take pride in 'clean' artifacts and have a fanatical attention to detail
- Communication: Exceptional communication skills in both English and French. You can communicate with a technical developer and a non-technical business owner with equal clarity
- Travel: Occasional travel may be required, including to the United States. Candidates must be eligible and able to travel internationally
- Formal BA training (BABOK) or certifications (ECBA, CCBA, CBAP, AAC)
- Previous exposure to the NetSuite ecosystem or ERP concepts