System Analyst / Business System Analyst

Role: System Analyst 4

Location: Richmond, VA (Hybrid)

Duration: 12+ months

Job Description:

Skill Matrix:

Skill

Required / Desired

Years

Bachelors degree

4 years required

Experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.

7 years required

Experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment.

3 years required

Excellent critical thinking and problem-solving skills with strong attention to detail.

Required

Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).

Required

Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.

Required

Demonstrated ability to collaborate effectively in a cross-functional team environment

Required

Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.

Required

Familiarity with process automation tools used to improve efficiency and reduce manual effort.

Highly Desired

Experience working with reporting tools and dashboards to support business insights and decision-making.

Highly Desired

Understanding of investment, financial services, or a related business environment.

Highly desired

Interview Type: Webcam Interview Only

The IDS team is seeking an experienced Business Systems Analyst with a strong background in business analysis, enterprise content management, requirements gathering, and testing.

Hybrid Schedule:

Monday, Thursday, Friday at home and Tuesday and Wednesday in the office until 9/4. After Labor Day, it will be Monday and Friday at home and T, W, TH in the office.

Scope:

The Investment Decision Support team is seeking an experienced Business Systems Analyst to contribute to the following efforts:

Partner with Investment stakeholders to evaluate current enterprise content management ( ECM ) practices; conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks.

Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements.

Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention.

Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks.

Develop a comprehensive understanding of investment systems, document repositories, and data architecture, including data flows and system integrations.

Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures.

Develop and execute testing strategies to validate system changes, document workflows, and process improvements.

Support internal teams by developing job aids and conducting training on new technology and processes.

Contribute to data analysis, reporting, and document-driven insights to inform decision-making.

Proactively identify process improvement opportunities and drive solutions.

Contribute to strategic initiatives and special projects as directed by the IDS Research Director.

Required Skills:

Bachelor s degree from a four-year college or university.

7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.

3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment.

Excellent critical thinking and problem-solving skills with strong attention to detail.

Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).

Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.

Demonstrated ability to collaborate effectively in a cross-functional team environment.

Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.

Additional Preferred Skills:

Familiarity with process automation tools used to improve efficiency and reduce manual effort.

Experience working with reporting tools and dashboards to support business insights and decision-making.

Understanding of investment, financial services, or a related business environment.

This position will be for a period of approximately 12 months with the potential for an extension.