IT Lead Business Analyst

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands. The IT Lead Business Analyst will develop, interpret, and maintain business and cross-system functional requirements, serving as the primary interface between IT partners and the Renter Solutions team, while also leading acceptance testing and recommending solutions to enhance business needs.

Responsibilities:

• Coordinates and facilitates meetings to define key capabilities and requirements that will enable stakeholders to define business strategy
• Leads the evaluation of business requests to determine feasibility; researches and identifies options; recommends solutions that best serve business needs
• Serves as the primary interface between our business partners and the IT team; presents formal presentations to end users, stakeholders, and management
• Leads structured walkthroughs of requirements with business and project team members
• Leads acceptance testing to ensure client/user needs are met. Presents information regarding enhancements and tracks and responds to questions from business and IT team members
• Identifies potential problems that may arise with new or enhanced applications; communicates how problems will affect business; recommends solutions
• Possesses extensive knowledge of the IT environment and broad knowledge of Enterprise’s lines of business
• Researches opportunities to minimize complexity by leveraging current IT investments and seeking out cost effective solutions
• Leads change management activities, including Q&A testing, troubleshooting, and investigation. Monitors task automation and implements process improvements; recommends enhancements that result in increase quality, efficiencies, and overall value to the IT organization
• Protects our customers, our employees, and our brands by incorporating security and compliance in all decisions and daily job responsibilities; follows security policies and procedures; continuously identifies and recommends opportunities for improving security

Requirements:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in the United States (does not include Alaska or Hawaii)
• Must be able to work a schedule within U.S. Central Standard Time core business hours
• Must be committed to incorporating security into all decisions and daily job responsibilities
• 4+ years of experience as a Sr Business Analyst, including working as part of a project team to coordinate activities of project phases, preferably in an IT environment
• 3+ years of experience with Postman and/or SoapUI
• Experience with Swagger tool
• Experience leading medium to large-scale projects
• Experience with task automation and process improvements
• Experience writing technical documentation, including Functional Specification Documents (FSDs) preferably using Confluence
• Experience using Jira, Confluence
• Advanced knowledge and experience with APIs
• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Scrum certification
• Experience using SQL
• Experience in large-scale enterprise applications and processes