Business Analyst

Henry Schein, Inc. is seeking a Business Analyst to analyze business performance and support strategic initiatives in customer management and product development. The role involves data analysis, operational implementation, and maintaining documentation to optimize productivity and sales.

Responsibilities:

• Information Acquisition – compiles information necessary to review and report on performance of the division or customers using the Data Warehouse, Operating Systems, External Resources and/or other Resources as required
• Analysis, Reporting & Recommendations – uses database programs spreadsheets, and other statistical and presentation software to analyze acquired information evaluating the performance of customers, developing pricing strategies, establishing performance patterns, determining rebate eligibility and examining base business performance (Sales, GP$, ROI, etc.) – some of these analysis may be periodic in nature (e.g., weekly, monthly, quarterly) and others may be ad hoc – develops reports and presentations to communicate results and recommends business tactics and strategies based on findings
• Operational Implementation & Troubleshooting – Creates, maintains, and updates Sales Plans/Contracts, and Customer Profiles as necessary – troubleshooting issues, bringing discrepancies to upper management’s attention and preparing documentation related to specific issues
• Departmental Documentation – prepares and maintains updated documentation on department procedures
• Special Projects - Participates in special projects and performs other duties as required

Requirements:

• Typically 1-3 or more years of related experience
• Exceptional understanding of the job and ability to apply knowledge and skills to complete a wide range of complex tasks
• Complete tasks in creative and effective ways
• Complete assignments and facilitate the work activities of others; may coordinate work beyond own area
• Apply acquired knowledge of procedures and external regulations
• May provide back-up process support for the Supervisor
• Consistently work on complex and unique assignments requiring independent action and a high degree of initiative to resolve issues
• Make recommendations for new procedures
• Analyze more complex technical or non-technical problems and suggest solutions where precedent may not exist
• Work under minimal supervision and may act independently to determine methods and procedures on new assignments
• Often act as a facilitator and team leader and may provide informal feedback
• Provide training as needed
• Excellent time management skills and the ability to prioritize work
• Ability to set clear team goals, delegate tasks and set deadlines
• Very good attention to detail and accuracy
• Customer service oriented and ability to work with and resolve complex issues
• Ability to plan and arrange activities
• Excellent interpersonal communication skills
• Excellent written and verbal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• Ability to manage conflict
• Capacity to work effectively under pressure
• Good analysis and problem-solving skills
• Oversee multiple and/or complex projects
• Identify and recommend continuous improvement opportunities
• Establish productive working relationships at multiple levels within the organization
• Bachelor's degree strongly preferred