Change Management Lead - Marketing Transformation

Pyramid Consulting, Inc. is seeking a talented Change Management Lead - Marketing Transformation for a contract opportunity. The role involves building and managing change approaches for multiple transformation initiatives, engaging stakeholders, assessing impacts, and ensuring readiness and adoption of changes across marketing functions.

Responsibilities:

• Change Planning: Build and manage the change approach for 10+ GSM transformation initiatives, with a focus on readiness, adoption, and implementation
• Stakeholder Mapping & Engagement: Identify key stakeholders, audience groups, and levels of impact across marketing and relevant functions. Develop engagement plans and recommend actions to address adoption risks
• Impact Assessment: Assess how initiatives affect teams, roles, processes, and expectations, and translate findings into actionable support plans
• Readiness & Adoption Support: Define what teams and leaders need to be ready for change, including where additional clarity, communication, or support is required
• Leader Enablement & Communications: Equip leaders with practical tools, messaging, talking points, and materials to reinforce change, answer questions, and support adoption. Develop stakeholder communications, leader updates, FAQs, and other materials that help teams understand what is changing, why it matters, and what action is needed
• Measurement, Listening & Feedback: Establish simple measures and feedback loops to track readiness, adoption, stakeholder sentiment, and areas of confusion or resistance, using insights to adjust the approach as needed
• Cross-Initiative Coordination: Maintain awareness of related GSM and business initiatives that may impact the same audiences. Help identify overlaps, dependencies, timing concerns, and stakeholder risks to support a more coordinated change experience
• Partnership Across GSM: Partner with cross-functional stakeholders to ensure change efforts are aligned to the goals, pace, and realities of the work GSM is driving
• GSM initiatives have a defined, practical change approach
• Stakeholders understand what is changing, why it matters, what it means for them, and what they need to do differently
• Leaders are prepared to reinforce key changes and support adoption within their teams
• Measurable outcomes are established and tracked for change management across the GSM transformation portfolio, such as critical transformation programs having embedded change plans by end of 2026, leaders and teams being trained in change management by Q1 2027, broader marketing programs adopting change management practices by Q3 2027, and a change management training program in place by Q4 2026
• Teams have the clarity, reinforcement, and support needed to successfully adopt new processes, expectations, and ways of working
• Change activities across GSM are coordinated to reduce stakeholder confusion and improve adoption

Requirements:

• Change Management & Organizational Transformation
• Stakeholder Management & Engagement
• Change Communications & Leader Enablement
• Change Readiness
• Impact Assessment & Adoption
• Cross-Functional Collaboration & Change Measurement
• Prosci
• CCMP
• APMG
• Lean
• Experience leading change, transformation, or adoption efforts in complex organizations
• Skilled in stakeholder mapping, impact assessment, readiness planning, communications, and adoption support
• Strong judgment in identifying risks, dependencies, stakeholder concerns, and areas requiring additional clarity or reinforcement
• Able to support leaders with simple, practical tools that help teams navigate change
• Comfortable building lightweight processes, measures, and feedback loops
• Strong collaborator who can connect work across GSM priorities, related business initiatives, and the broader stakeholder experience
• Certifications: This candidate should be certified by Prosci, CCMP or APMG certified
• Lean Certified
• Lean experience