ABCO Facility Maintenance is a trusted provider of commercial facility maintenance services, seeking an experienced sales leader to drive enterprise business development and lead their account management team. The Senior Enterprise Sales Executive & Team Manager will be responsible for developing new business, expanding existing accounts, and maintaining a healthy sales pipeline while providing leadership and coaching to the team.
Responsibilities:
- Generate new enterprise opportunities through proactive prospecting, networking, referrals, and strategic outreach
- Build relationships with executive decision-makers including C-suite executives, Facility Directors, Operations Leaders, Procurement Teams, and Real Estate professionals
- Develop strategic account plans focused on long-term recurring revenue
- Manage complex sales cycles from initial contact through contract execution
- Build and maintain a healthy sales pipeline with accurate forecasting
- Develop growth strategies for existing national and regional customers
- Identify opportunities for service expansion, additional locations, and cross and value added-selling
- Conduct executive business reviews with key clients
- Improve customer retention through proactive relationship management
- Serve as executive sponsor for strategic customer relationships
- Lead, coach, and develop the Account Management Team
- Establish performance expectations, KPIs, and accountability
- Mentor team members in customer service, account management, communication, and relationship development
- Collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and Executive Leadership to ensure outstanding client experience
- Participate in recruiting, interviewing, onboarding, and performance management
Requirements:
- Experience in enterprise business development and account management
- Proven track record of generating new enterprise opportunities through proactive prospecting, networking, referrals, and strategic outreach
- Ability to build relationships with executive decision-makers including C-suite executives, Facility Directors, Operations Leaders, Procurement Teams, and Real Estate professionals
- Experience in developing strategic account plans focused on long-term recurring revenue
- Ability to manage complex sales cycles from initial contact through contract execution
- Experience in building and maintaining a healthy sales pipeline with accurate forecasting
- Experience in developing growth strategies for existing national and regional customers
- Ability to identify opportunities for service expansion, additional locations, and cross and value added-selling
- Experience conducting executive business reviews with key clients
- Ability to improve customer retention through proactive relationship management
- Experience serving as executive sponsor for strategic customer relationships
- Experience leading, coaching, and developing an account management team
- Ability to establish performance expectations, KPIs, and accountability
- Experience mentoring team members in customer service, account management, communication, and relationship development
- Ability to collaborate with Operations, Dispatch, Sub-Vendor Team, Project Management, Billing, and Executive Leadership to ensure outstanding client experience
- Experience participating in recruiting, interviewing, onboarding, and performance management