Administrative & Customer Service Coordinator

The Garage Makeover Company is seeking a friendly and highly organized Administrative & Customer Service Coordinator to support three fast-growing home improvement brands. The role involves being the first point of contact for customer inquiries, managing scheduling, and maintaining customer records to ensure smooth operations.

Responsibilities:

• Be the first point of contact across three brands — answer phones and route calls
• Schedule appointments for our sales teams
• Manage CRM data entry and customer records
• Handle invoicing and follow-up on outstanding payments
• Support day-to-day customer service via phone and email
• Work closely with owners and managers to keep operations smooth

Requirements:

• 2+ years of customer service or admin experience
• Excellent verbal and written communication skills
• Strong multitasking and organizational ability
• CRM and invoicing software experience (Jobber, QuickBooks, or similar)
• Professional, friendly, and resourceful
• Experience in home services, design, or trades-related fields