Senior Business Analyst

Ventures Unlimited Inc is seeking an experienced Technical Business Analyst with strong expertise in credit card and digital payment processing. The ideal candidate will gather business requirements, analyze payment workflows, support system integrations, and work closely with cross-functional teams in an Agile environment.

Responsibilities:

• Gather, analyze, and document business and functional requirements for credit card payment processing systems
• Translate business requirements into functional specifications, user stories, process flows, and data mapping documents
• Analyze payment lifecycle processes including authorization, settlement, refunds, tokenization, fraud management, and 3D Secure
• Collaborate with business stakeholders, developers, QA teams, vendors, and product owners
• Support SIT, UAT, regression testing, defect tracking, and production implementation
• Ensure compliance with PCI-DSS and payment industry standards
• Participate in Agile ceremonies including sprint planning, backlog grooming, and stakeholder workshops
• Analyze payment transaction data to identify trends and process improvements
• Assist with API documentation and payment gateway integrations

Requirements:

• 4–7 years of experience as a Business Analyst or Technical Business Analyst
• Strong experience in credit card or digital payment processing
• Knowledge of payment gateways, processors, issuers, acquirers, and card networks
• Experience with payment authorization, settlement, tokenization, and PCI-DSS compliance
• Understanding of REST APIs, XML/JSON, and SQL
• Experience writing BRDs, FRDs, User Stories, Use Cases, Process Flows, and Data Mapping documents
• Experience working in Agile/Scrum using Azure DevOps (ADO)
• Excellent communication and stakeholder management skills
• Experience with EMV 3DS, EMV Chip, contactless payments, Apple Pay, Google Pay, and digital wallets
• Knowledge of chargeback and dispute management
• Experience with payment platforms such as Fiserv, FIS, ACI Worldwide, Worldpay, Stripe, Adyen, or Cybersource
• Familiarity with ISO 8583, ISO 20022, and fraud detection tools
• CBAP, PMI-PBA, or payment industry certifications are a plus