Senior Business Systems Analyst

Whatnot is the largest live shopping platform in North America and Europe, and they are seeking a Senior Business Systems Analyst to enhance employee experiences through effective system functionality. This role involves collaborating with various stakeholders, leading projects, and ensuring compliance while managing Workday configurations and integrations.

Responsibilities:

• Lead cross-functional People Systems projects from ambiguous business needs through launch, translating company and team priorities into scope, milestones, owners, decisions, risks, and phased delivery plans
• Own Workday configuration and business process improvements across HCM, Compensation / Advanced Compensation, Talent / Performance, Reporting, Security, and related modules. Effectively build, maintain, and troubleshoot new or existing integrations
• Provide production support by triaging, resolving, and preventing system issues
• Design and execute unit, integration, and user acceptance test plans for Workday configuration changes; manage defect tracking through resolution
• Maintain security role assignments to ensure compliance and system integrity
• Conduct training sessions on new system updates and changes while providing ongoing support to ensure user adoption and understanding of system functionality
• Building customized reports, including the creation or maintenance of calculated fields, is required

Requirements:

• 5+ years of experience supporting and configuring Workday
• Bachelor's degree in Management Information Systems, Engineering, Computer Science, or related fields
• A strong understanding of the software development lifecycle and change management processes related to SaaS tools
• Strong ability to connect the dots between processes, operations, and technical solutions, driving both tactical and strategic outcomes
• Detailed knowledge of core employee lifecycle processes, particularly HCM, compensation, talent/performance, benefits, absence, reporting, security, and total rewards
• Hands-on experience creating and scaling Workday security, access management, and compliance
• You take initiative to address challenges head-on, seeking solutions and driving results rather than waiting for others to act
• Passionate about assessing new features, making informed recommendations, and driving system enhancements that scale with the business
• Thrive in a dynamic environment, managing multiple priorities independently while collaborating effectively with cross-functional teams
• Demonstrated success in fast-paced environments, building scalable systems and processes from scratch with minimal guidance
• A hands-on problem solver who values precision and can balance immediate needs with long-term strategic goals