eDiscovery Project Manager

Sandline Global provides litigation support and eDiscovery services. The eDiscovery Project Manager leads client relationships and manages eDiscovery projects from planning through delivery, coordinating internal teams to meet client needs, timelines, budgets, and quality standards.

Responsibilities:

• Manage eDiscovery projects from start to finish, including planning, scoping, budgeting, executing, and reporting
• Develop and maintain project plans, schedules, and budgets
• Work with clients to understand their needs and requirements and ensure that project objectives are met
• Coordinate with internal teams, including the Project Management Director, project analysts, and technical support staff, to ensure that project milestones are met
• Manage project risks, issues, and changes, and escalate to the Project Management Director as needed
• Conduct project status meetings with clients and internal team members
• Ensure that projects are completed on time, within budget, and with the highest level of quality
• Provide regular project status reports to clients and management
• Provide training and mentoring to new hires and current employees
• Handle review platform specific requests including but not limited to workflow setup and management; client support in the form of search creation, editing and auditing; production creation and QC and general review support
• Provide matter-specific support on items such as privilege log generation, media tracking, search term formatting and consultation, consultation on processing, production and review workflow, and creation of standard operating procedures (SOPs)
• Create playbooks as needed for clients to standardize service delivery and drive repeat business
• Participate in business development activities, including proposal writing and client presentations
• Develop and maintain relationships with clients and vendors

Requirements:

• High technical aptitude with relational database programs, text editors and review platforms
• Highly organized and able to monitor and effectively record progress of multiple processes
• Possess excellent customer service, interpersonal and communication skills
• Ability to manage multiple tasks with excellent follow through
• Ability to work well in a team-based environment
• A solid understanding of all Microsoft Office applications, and any text editor
• Bachelors degree preferred
• Industry qualifications such as Relativity Certified Administrator, Relativity Certified Analytics Expert or Everlaw Pro is a plus
• Experience with SQL database and other database applications is a plus