Sr. Product Management - SLS, Amazon Hub Delivery

Amazon is a global leader in e-commerce and technology, and they are seeking a Senior Product Manager to lead the international expansion of their Hub Delivery scorecard program. The role involves defining product strategy, managing cross-functional teams, and ensuring successful launches in various international markets while maintaining a consistent global framework.

Responsibilities:

• Own the international scorecard product roadmap. Define what launches in each country, in what order, and why — based on partner volume, market maturity, and operational readiness
• Translate the US scorecard model for new markets. Identify which metrics, thresholds, and enforcement mechanisms apply globally versus which require localization (e.g., regulatory requirements in the EU, labor laws in Japan, market-specific delivery patterns in MENA)
• Define product requirements and write PRDs for each country launch — including metric definitions, data availability, partner-facing UX, and appeals mechanisms
• Coordinate with country teams and tech stakeholders to manage release dependencies, data pipelines, and integration timelines across multiple geographies
• Establish the measurement framework for each market — identify which quality metrics (DEA, Concessions, FDDS, Click-to-Deliver, SPOZH) apply, what baselines exist, and what 'good' looks like in each country
• Build the launch playbook for international markets — a repeatable, modular framework that accelerates future country launches without re-inventing the process each time
• Partner with legal and compliance teams in each region to ensure the scorecard program meets local regulatory requirements, data privacy standards, and labor law constraints
• Drive VP-level goal alignment — ensure scorecard launches support broader organizational goals and report progress through WBR/MBR/QBR mechanisms
• Manage stakeholder communication across time zones — provide clear, concise updates to senior leadership on launch status, risks, and milestones