Headspace is dedicated to improving the health and happiness of the world and is seeking a Senior Product Solutions Manager for their Employer & Partner Solutions. This role will focus on the onboarding and growth strategy for corporate clients and partners, ensuring a seamless experience and driving engagement through innovative solutions.
Responsibilities:
- Own the product roadmap for Employer and Partner-facing solutions, focusing on activation, engagement, and retention of diverse enterprise and partner-driven populations
- Strategically own the integration framework for our third-party B2B partners (e.g., wellness platforms, benefits aggregators), ensuring our solution remains the preferred mental health integration in the market
- Define and build the self-service capabilities that allow employers to launch Headspace quickly, reducing the implementation burden on internal teams
- Manage the B2B Admin Portal experience, ensuring clients can easily manage eligibility, view usage trends, and derive actionable insights about their workforce
- Develop solutions that drive member awareness within the workplace, such as automated email triggers, internal communications tools, and employee-facing promotional assets
- Provide product and technical expertise to the Sales and Customer Success teams, creating the documentation needed to demonstrate value during sales and renewal cycles
- Identify and implement AI-driven automation opportunities within the Employer & Partner solutions space to streamline partner onboarding, data processing, and support workflows, reducing manual effort and increasing operational efficiency
Requirements:
- 3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering, with a focus on B2B SaaS, enterprise tools, or employee benefits/wellness platforms
- Demonstrated experience in shipping and managing client-facing dashboards, configuration systems, or third-party integrations (APIs/SSO)
- Strong systems thinking: ability to design scalable, reusable onboarding frameworks that work across thousands of distinct employer clients and diverse partner types
- Ability to balance the feature requests of enterprise clients with the long-term health and scalability of the core platform
- Excellent relationship-building skills; comfortable partnering with commercial teams to drive product adoption
- Experience in healthcare, B2B2C, or regulated environments
- Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems)
- Experience supporting B2B or enterprise onboarding workflows
- Exposure to admin tools, configuration systems, or platform UX
- Passion for mental health and Headspace's mission