Equinix is the world’s digital infrastructure company®, enabling innovations that enrich our work, life, and planet. The Senior Product Manager will design, develop, and manage the lifecycle of products, ensuring they are competitively positioned and customer-centric while collaborating across teams to launch new products and features.
Responsibilities:
- Executes on the defined strategy and vision for a product
- Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the product roadmap
- Involves engineers, designers and others to create a shared vision and clear goals for the product, including a well-defined product roadmap
- Researches competitors and verticals; prepares more complex reports related to financial position, competitive position and market potential
- Creates and collaborates on the financial business models, conducts compelling business opportunity reviews with the leadership team
- Defines metrics that will be used to inform product success and help drive user experience improvements
- Designs product training curriculum; leads cross-functional trainings and meetings
- Identifies and collaborates with partners to enhance the product
- Creates backlogs, working regularly with the team to refine and add detail where needed
- Collaborates closely with technology teams
- Leads definition of allowable configurations, test cases and executes UAT
- Manages stakeholder expectations within and/or across functions
- Identifies and proactively includes correct stakeholders and communications effectively
- Understands stakeholder needs and builds effective relationships
- Utilizes effective methods of communication with stakeholders, varying approach accordingly