Customer Service Representative - Remote

American Income Life Insurance Company is one of the main supplemental benefits companies in the nation, expanding its territories and seeking dedicated Benefits Representatives. The role involves assisting customers with product and service information, answering coverage questions, and maintaining knowledge of evolving products.

Responsibilities:

• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan

Requirements:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• A sharp individual with an entrepreneurial mindset
• An individual that is a team player and works well under pressure
• An individual with professional communication skills