Business Analyst – Data Center Program Delivery

QC Servion is seeking a Business Analyst – Data Center Program Delivery to support large-scale data center and infrastructure programs across the QC Ecosystem. This role serves as a critical member of the Program Management Office (PMO), helping transform program requirements, project information, and operational data into clear documentation, reliable reporting, and standardized processes.

Responsibilities:

• Gather, organize, and document program, operational, and business requirements from stakeholders across the ecosystem
• Develop and maintain SOPs, workflows, process maps, onboarding materials, and PMO templates
• Standardize documentation practices across multiple entities and project teams
• Support requirements intake and change management processes throughout the program lifecycle
• Validate data inputs before information is distributed to program leadership
• Ensure consistency and accuracy across dashboards, reports, metrics, and status updates
• Maintain data dictionaries and reporting standards to ensure common definitions across all stakeholders
• Perform data quality reviews and identify gaps, inconsistencies, or reporting risks
• Support Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis
• Assist with onboarding new projects, entities, vendors, and workstreams into established PMO processes
• Coordinate information flow between engineering, design, infrastructure, construction, and program teams
• Maintain centralized repositories for program documentation and reporting
• Identify process inefficiencies, reporting challenges, and documentation gaps
• Recommend solutions that improve consistency, efficiency, and program visibility
• Support continuous improvement initiatives across the PMO organization
• Develop scalable frameworks that improve delivery across a growing ecosystem
• Work cross-functionally with engineering, design, project delivery, and leadership teams
• Facilitate information gathering and ensure alignment between stakeholders
• Translate complex information into formats that are easily understood by multiple audiences

Requirements:

• Bachelor's degree in business, engineering, or a related field preferred, may substitute 7 years' experience in lieu of a degree
• 3–5+ years of experience in a Business Analyst, PMO Analyst, Program Analyst, Project Controls Analyst, or Program Coordination role
• Strong documentation, process mapping, and requirements gathering experience
• Advanced Excel skills and experience working with reporting platforms such as Power BI, Smartsheet, ClickUp, or similar tools
• Strong analytical skills with the ability to identify inconsistencies, trends, and process gaps
• Excellent written communication and documentation skills
• Ability to manage multiple priorities across a fast-paced environment
• High attention to detail and commitment to data accuracy
• Experience supporting data center, infrastructure, construction, engineering, capital project, utility, manufacturing, or EPC programs
• PMO or Project Controls experience
• Familiarity with project delivery lifecycles and program governance structures
• Exposure to schedule, cost, risk, or performance reporting
• Experience supporting multi-entity or multi-stakeholder organizations