LTIMindtree is seeking a skilled Salesforce Field Service Lightning (FSL) Developer with expertise in transforming ServiceMax implementations to Salesforce FSL. The role involves leading the migration, optimizing field service solutions, and collaborating with various stakeholders to ensure successful implementation.
Responsibilities:
- Lead migration from ServiceMax to Salesforce Field Service Lightning (FSL)
- Analyze existing ServiceMax configurations and map to FSL data model (Work Orders, Service Appointments, Assets, Service Resources)
- Develop and configure FSL features including scheduling policies, dispatcher console, service territories, and optimization
- Develop custom solutions using Apex, Lightning Web Components (LWC), and Flows
- Design and execute data migration strategy including data cleansing, transformation, and validation
- Integrate Salesforce FSL with ERP, inventory, and external systems using APIs
- Support mobile workforce enablement using Salesforce FSL Mobile App
- Collaborate with architects, business analysts, and stakeholders for solution design
- Ensure adherence to Salesforce best practices, security, and performance standards
- Support UAT, deployment, go-live, and hyper care phases
Requirements:
- 5–8 years of Salesforce development experience
- Hands-on experience with Salesforce Field Service Lightning (FSL)
- Strong knowledge of ServiceMax architecture and data model
- Proven experience in ServiceMax to FSL migration/transformation
- Expertise in Apex, LWC, SOQL, SOSL, and Salesforce Flows
- Understanding of FSL scheduling, dispatcher console, and optimization
- Experience with data migration tools and ETL processes
- Experience with Salesforce integrations (REST/SOAP APIs, middleware)
- Strong understanding of Salesforce Service Cloud and security model
- Experience working in Agile/Scrum environments
- Experience with Asset 360 or other field service products
- Knowledge of CI/CD tools such as Copado, Gearset, or Jenkins
- Salesforce Platform Developer I/II Certification
- FSL Certification
- Experience in Manufacturing, Healthcare, or Utilities domain