SSF Imported Auto Parts LLC is the leading distributor of wholesale European auto parts in the nation, and they are seeking a Sales Account Manager to join their team. This role focuses on generating revenue, business development, and maintaining relationships with customers in the automotive repair industry.
Responsibilities:
- Generates revenue buy increasing sales and hits monthly net sales targets
- Responsible for business development and growth of customer base
- Educate customers on new products, promotions, and tools
- Collaborate with Product Managers to improve existing product lines
- Review all reporting to make adjustments as needed
- Maintain daily, weekly, monthly call schedule and follow-up schedule
- Analyze and maintain volume on a per account basis
- Manage outbound customer’s freight, delivery and returns with related expenses
- Assist with phone order coverage for Sales Central customers
- Special projects as needed
Requirements:
- Extensive working knowledge and use of factory European Electronic Parts Catalogs
- Outstanding attention to detail
- Ability to communicate, prioritize and resolve customer issues by telephone, email and in-person in a prompt and courteous professional manner
- Excellent time management and multi-tasking skills within a fast-paced environment
- Effectively to work with a team, as well as independently
- Valid Driver's License, clean driving record, and insurable by company policy
- Work consistent with SSF Employee Handbook, guidelines, policies and procedures
- Maintain a professional attitude with all SSF employees, customers, vendors
- Excellent customer service and relationship skills
- Effective oral and written communication skills
- Working proficiency in PC based communications, Internet, Email, MS Office
- Literate use of IBMi, and PC
- Must be able to communicate in English
- High school diploma required
- Minimum 2-4 years' experience in auto parts distribution, especially in the German and Swedish wholesale parts business
- College degree preferred
- Knowledge in auto parts, especially in German and Swedish wholesale parts is a plus
- Bilingual in any language a plus