Empower Retirement, LLC is dedicated to transforming financial lives through a flexible work environment and internal mobility. The Senior Business Systems Analyst will evaluate business processes and systems to implement solutions that enhance efficiency, collaborating with stakeholders to ensure technology aligns with organizational goals.
Responsibilities:
- Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects
- Mentor junior and mid-level analysts and provide technical guidance
- Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals
- Facilitate effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements
- Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains
- Collaborate with cross-functional teams to review story requirements and validate system functionality
- Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions
- Review system enhancements with project stakeholders
- Create flow diagrams and document technical solutions
- Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies
Requirements:
- 5+ years of experience as a Business Systems Analyst or equivalent technology industry background
- Proficiency in identifying and solving business problems through innovative and practical solutions
- Effective communication skills to convey technical information clearly to all levels
- Experience collecting, documenting, and managing system requirements from stakeholders
- Deep understanding of highly complex multi-platform applications and systems
- Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications
- Ability to manage tasks, timelines, and resources effectively to ensure successful project delivery
- Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements
- Bachelor's degree in a related field
- Financial industry experience
- Prior production support and troubleshooting experience
- Experience as a QA or Developer
- Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master