Principal Industry Product Manager - NetSuite Nonprofit & Organizations

NetSuite is a leader in cloud solutions and is seeking a Principal Product Manager for Nonprofits & Organizations. This role involves defining product strategy and market direction for NetSuite ERP, focusing on the nonprofit sector's unique needs and leveraging AI to enhance operational efficiency and stakeholder engagement.

Responsibilities:

• Define and own the industry product strategy and roadmap direction for Nonprofits & Organizations within NetSuite ERP
• Identify critical needs of nonprofits, including fund accounting, compliance, transparency, and program impact tracking, and convert insights into clear strategic priorities
• Establish NetSuite’s point of view on how AI-enabled ERP solutions can transform mission delivery, efficiency, and stakeholder engagement for nonprofits
• Engage directly with nonprofit customers, sector partners, and thought leaders to validate strategy and guide roadmap decisions
• Influence analyst positioning, industry messaging, and executive narratives to reflect nonprofit sector priorities and differentiators
• Define AI-driven industry use cases across donor management, grant tracking, program impact analysis, fundraising efficiency, and regulatory compliance
• Collaborate with platform and AI teams to ensure the nonprofit sector’s needs drive investment decisions
• Innovate around ways AI and automation can increase transparency and operational efficiency for mission-driven organizations
• Drive development and ownership of platform applications for Nonprofit & Organizations industries
• Drive outcomes across sector ARR growth, pipeline influence, adoption, and account expansion within the nonprofit Industry
• Inform packaging, positioning, and GTM strategy through nonprofit-specific value propositions
• Provide strategic input into pricing, bundling, and monetization approaches tailored to the nonprofit sector
• Lead through influence—partnering with Engineering, Sales, Marketing, and Customer Success teams to align nonprofit strategy with product execution
• Provide clarity and prioritization that enables teams to efficiently deliver sector-focused enhancements and features
• Operate independently with limited guidance on approach, consistent with IC4 expectations

Requirements:

• Undergraduate degree in a relevant field
• 10+ years of experience in product management, product strategy, or industry solution leadership
• Knowledge or Expertise in nonprofit sector operations, funding models, program management, and regulatory frameworks
• Strong ERP background: NetSuite experience strongly preferred
• Experience with NetSuite SuiteCloud Platform and AI is strongly preferred
• Proven ability to define and scale industry-specific enterprise software solutions
• Demonstrated success operating at director-level altitude as an individual contributor
• Exceptional communication, executive presence, and stakeholder influence skills
• Comfortable operating in ambiguous, mission-driven environments
• Experience with AI-powered enterprise platforms
• Exposure to analyst relations or industry evangelism
• MBA or equivalent business education