Clinical Technology Product Manager

CVS Health is committed to building a world of health around every individual, and they are seeking a Senior Product Manager to lead the strategy and execution of a value stream within the DDAT G&A product team. This role involves defining product strategy, collaborating across teams, and ensuring that solutions drive meaningful outcomes for members and providers.

Responsibilities:

• Drive Product Strategy & Outcomes
• Define the strategy, outcomes, and roadmap for your value stream aligned to the G&A vision
• Translate complex business and customer problems into clear, value-driven priorities
• Partner with engineering, design, business, and data to deliver meaningful product solutions
• Ensure work is tied to measurable value (customer outcomes, business impact, operational efficiency)
• Continuously evaluate where to invest, pivot, or stop based on data, discovery, and results
• Partner with business stakeholders to understand operational workflows, business strategy, and key use cases, and use that context to inform product decisions
• Ensure alignment between your value stream and broader G&A strategy, connecting work to end-to-end outcomes and enterprise value
• Deliver Through Influence
• Work across multiple teams and backlogs to ensure the right work happens, even when you don’t own all the pieces
• Identify dependencies, surface tradeoffs, and drive decisions to keep progress moving
• Drive cross-functional decision-making and alignment on strategy, priorities, and execution across business, operational, and technical partners and stakeholders
• Engage leadership and stakeholders to gather feedback and evolve strategy and roadmap over time
• Drive Discovery and Product Thinking
• Lead ongoing product discovery to understand member, provider and business needs
• Evaluate current product state using customer feedback, product analysis, data, and stakeholder input
• Incorporate market, industry, and competitive insights to inform product direction
• Synthesize qualitative and quantitative insights across research and data to shape product direction, validate decisions, and refine prioritization
• Develop and communicate discovery readouts that synthesize qualitative and quantitative insights, including research, product data, and market context, to inform stakeholders, cross-functional teams, and leadership
• Model and reinforce a product mindset across teams, helping drive change and evolve how product is practiced within G&A and across Aetna

Requirements:

• 7+ years required experience in software product management, with demonstrated success in leading large-scale enterprise products/capabilities
• 5+ years' experience facilitating cross-functional teams, including engineering, architecture and UX supporting or leading product transformation efforts
• 3+ years' experience working in an agile environment and leading decentralized teams
• 1+ years of mentoring and coaching colleagues
• Ability to travel up to 1–4 times per year
• Experience owning and evolving product strategy in complex environments
• Strong product judgment with the ability to prioritize based on value and make balanced, insightful decisions considering both product and business impact
• Ability to quickly understand product, operational, market, and business contexts
• Skilled at influencing, aligning, and driving decisions across teams, partners, and stakeholders
• Ability to work across teams and systems without direct ownership
• Comfortable operating in ambiguity and leading through change
• Experience with product discovery and outcome-driven development
• Clear, concise communicator who can tailor messaging based on audience
• Experience influencing ways of working and coaching others in product practices
• Comfortable leading team discussions, facilitating alignment, and driving decisions
• Strong negotiation, organizational, management, analytical, and people skills
• Able to clearly communicate how product strategy connects to portfolio and business goals, and how it translates into execution
• Self-starter who proactively jumps in to support the team where needed
• Creates an inclusive and psychologically safe environment where individuals can bring their full selves to work
• Experience in healthcare and/or health insurance industry
• Prior experience with claims or appeals systems or processing
• Experience with AI tools: MS Copilot, Claude
• Technology acumen
• Data-driven decision making and quantitative analysis skills
• Strong understanding of engineering and software development concepts and practices
• Strong communication and interpersonal skills
• Ability to make informed decisions in high-pressure environments
• Passion for improving consumer experiences