Senior Enterprise Product Manager

Canary Technologies is revolutionizing the hospitality industry with its AI-powered software, serving over 20,000 hoteliers globally. They are looking for a Senior Product Manager, Enterprise to lead product initiatives aimed at large hotel chains, focusing on scalable solutions and collaboration across various teams to enhance customer experience.

Responsibilities:

• Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration
• Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients
• Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams
• Partner with Sales, Marketing, and Customer Success teams to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements
• Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale
• Prioritize effectively and utilize data, intuition, and storytelling to align stakeholders and drive outcomes quickly

Requirements:

• Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results
• Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions
• Ability to perform across enterprise functions, including: Account management: Serve as the primary Canary representative on calls with enterprise customers; Solutions architecture: Communicate complex product ideas involving multiple integration touch points; Product analytics: Leverage BI tools, SQL, and Python for data analysis
• Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners
• Comfortable working in a high-growth, fast-paced startup environment with shifting priorities
• Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans
• Previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives