Customer Service Representative

CodeVertex Careers is seeking a Customer Service Representative to support applicants, customers, and internal users. This remote position requires clear communication and consistent follow-through while assisting with administrative service workflows.

Responsibilities:

• Respond to requests and provide accurate, timely assistance
• Maintain clear records of interactions, updates, and next steps
• Escalate complex issues to the appropriate team when needed
• Support scheduling, documentation, and service-quality processes

Requirements:

• Experience in customer support, administration, service, or related work
• Clear written communication and strong organizational skills
• Ability to manage multiple requests in a remote environment