Humana Inc. is a leading U.S. healthcare company focused on improving health outcomes. The Lead Product Manager will develop and manage health data exchange products, ensuring compliance with interoperability regulations and leading cross-functional teams to enhance healthcare data exchange.
Responsibilities:
- Partner with Director and leadership team to align product outcomes with portfolio vision, roadmap priorities, and enterprise strategy
- Collaborate with Product Owners and delivery teams to provide business context and ensure successful execution of product initiatives
- Participate in and lead industry workgroups, standards organizations, and healthcare interoperability initiatives
- Monitor current and proposed healthcare regulations and interoperability requirements to ensure compliance and readiness
- Conduct impact assessments of regulatory and industry changes and communicate findings to stakeholders and leadership
- Develop relationships with external partners, vendors, healthcare organizations, and industry stakeholders to support strategic initiatives and pilot opportunities
- Evaluate vendor solutions and provide recommendations to leadership on strategic technology investments
- Define and document business requirements, product vision, success metrics, and implementation approaches
- Communicate product strategy, roadmap progress, risks, and value realization to senior leaders and executive stakeholders
- Drive cross-functional collaboration across business, operational, compliance, and technology teams to ensure successful product delivery
- Strong written communication skills with experience developing executive presentations, product documentation, business cases, status reports, and stakeholder communications
- Mentor Product Managers and Product Owners in healthcare interoperability, regulatory compliance, and product management disciplines to build organizational expertise and improve delivery outcomes
- Ensure product documentation, requirements, and business artifacts remain current and accurate
Requirements:
- Bachelor's degree
- 5+ years of experience in Product Management, Business Analysis, Healthcare Technology, or related field
- 3+ years of experience leading cross-functional initiatives involving business and technology teams
- Experience working within healthcare payer, provider, healthcare technology, or interoperability-related environments
- Knowledge of healthcare interoperability standards and frameworks, including APIs, FHIR, HL7, or related healthcare data exchange technologies
- Experience translating business needs into product requirements and roadmap priorities
- Strong stakeholder management, communication, facilitation, and presentation skills
- Demonstrated ability to influence decisions across multiple business and technology stakeholders without direct authority
- Experience working in Agile environments and collaborating with Product Owners and delivery teams
- Strong analytical and problem-solving skills with the ability to assess business, operational, technical, and regulatory impacts
- Master's degree in Business Administration, Healthcare Administration, Public Health, Information Systems, or related field
- SAFe Agile certification, Product Management certification, or equivalent Agile credentials
- Experience with CMS interoperability regulations, Patient Access APIs, Provider Directory APIs, Prior Authorization APIs, Payer-to-Payer Exchange, TEFCA, or USCDI
- Experience representing an organization in healthcare industry forums, standards organizations, or interoperability workgroups
- Knowledge of healthcare data exchange, provider ecosystems, digital health platforms, and health information networks
- Experience evaluating third-party vendors and managing strategic technology partnerships
- Familiarity with Humana Information Technology (HIT), Electronic Data Interchange (EDI), or healthcare integration technologies
- Experience working with Azure DevOps (ADO) and Agile product management practices