Bilingual Customer Service Representative - Spanish-English

Percepta is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. They are seeking a Bilingual Customer Service Representative - Spanish-English to assist customers by providing answers and resolving issues, ensuring an exceptional customer experience.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• 6 months of customer service experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (> 15mbps) may be required for some programs
• Must reside within 50 miles of Sacramento, CA