Workday Senior Project Manager

Strada is a people, payroll, and technology leader simplifying international workforce management. The Workday Senior Project Manager will oversee all stages of project delivery, ensuring successful implementation and maintaining strong client relationships.

Responsibilities:

• Leads a larger LE project, Tenant Assessment, Mergers & Acquisitions or multiple ME projects
• Could act as a lead Project Manager (PM) overseeing PM(s) on a client deal
• Participates in sales opportunities and process
• Considered a coach or buddy for PMs
• Leads building the practice initiatives
• PM SME on WD and Alight methodology
• Could be a people manager
• Manages Workday implementations through all life cycles stages
• Work with the Client PM to develop the project plan and project charter, including procedures for managing Actions, Risks and Issues throughout the project
• Communicate Project Plan: ensure a common understanding by setting expectations regarding the project plan to align the stakeholders and team members. Implement approved actions and workarounds to mitigate project risks in order to minimize the impact on the project
• Execute Project Plan: execute the tasks as defined in the project plan in order to achieve the project goals
• Monitor and Control Project Work: measure project performance using appropriate tools and techniques to monitor and report on the progress of the project against plan and budget, identify and quantify variances, perform required corrective actions, and communicate to all stakeholders
• Manage Project Scope: manage changes to the project scope, schedule, roles & responsibilities and costs using appropriate verification techniques to keep the project plan accurate, updated, and reflective of authorized changes as defined in the change control procedures; facilitate customer acceptance
• Ensure any sign-offs required for the project (e.g. stage and/or milestone sign-offs, design sign-offs, Change Order sign-offs etc.) are obtained in a timely manner
• Close Contractual Obligations: Formalize final acceptance for the project from the sponsor/customer by ensuring that the delivered product(s) and services comply with the agreed deliverables lists, scope, and any organizational procedures. Ensure end of project survey is sent to the client as well as performed a lesson learned session
• Communicates: Provides information to others both internal and external to the organization; represents the organization to customers and other external sources
• Partnership with Workday: liaise with Workday in terms of the project status updates, Delivery Assurance Checkpoints, product gap reporting and other processes as defined in Workday Deployment Methodology. Set up and maintain Customer Scorecard in the Partner Centre, manage creation and access to Client’s tenants including Customer Central
• Execute Resource Allocation Plan: manage resource allocation proactively by ensuring that appropriate resources and tools are assigned according to the project plan
• Celebrate, either formally or informally, the accomplishment of goals
• Engage Others: introduce the Alight project team members to the project. Manage, guide and motivate the Alight project team. Set clear vision, expectations and milestones for the project. Facilitate and enable effective teamwork and collaboration
• Manage Client billing: with support from a Project Coordinator, ensure that any time spent on the project work gets reported against the right project codes and charged to the client (unless agreed otherwise with the Engagement Executive)
• Monitor and manage project budget and margin, take corrective actions when required
• Contributes to knowledge management capital through activities such as sharing documented lessons learned, and documented deliverables
• Leads internal practice building initiatives
• Understands quality standards for own work and monitors and manages work of team members, providing feedback as appropriate
• Follow Alight Workday Deployment Methodology, suggest improvements and proactively address issues
• Client Relationship: establishes and maintains client relationships. Communicates feedback to leadership as appropriate
• Client Success: in conjunction with project’s Lead Consultants, plan and execute adequate Knowledge Transfer (within SOW scope) to the Client so they can be self-sufficient in administering Workday post go-live. Identify opportunities to introduce the Customer to Alight ongoing service offering and other services that may be beneficial for the Customer. If the ongoing service is purchased, ensure timely completion of handover from the Project to the ongoing services team
• Measure Customer Satisfaction: measure customer satisfaction at the end of the project by capturing customer feedback using appropriate techniques to gain, maintain, and improve customer long-term relationships

Requirements:

• Bachelor's degree in Business, Math, Computer Science, Finance or relevant field of study
• 5 to 7 plus years previous program/project management experience required including scope and requirements definition, problem solving and process improvements in current Internet-based technology environment
• Experience leading a project implementation of Workday, PeopleSoft, Oracle, SAP or similar applications
• Experience leading and participating in technical and cross-functional projects
• Previous functional/technical HCM, Payroll and Financials deployment experience either as an internal consultant or with a consulting/software organization
• Proficiency with MS Project
• Proficiency in MS Word, Excel, PowerPoint, and Visio
• Ability to recognize personal skills, abilities, limitations and strengths, taking appropriate action to pursue developmental activities to strengthen skills and experience
• Ability to work in a fast-paced environment and to adapt to frequent change
• Strong communication skills with all levels of the organization - both internal and external
• Excellent analytical and problem-solving skills
• This opportunity does not offer sponsorship
• Travel up to 50%
• If not already Workday certified, must successfully pass Workday HCM and/or Financials Core and PM training classes and retain Workday certification
• Workday Project Management Certification strongly preferred