Business Analyst/Scrum Master- Remote

ICF is a global advisory and technology services provider, and they are seeking a Business Systems Analyst/Scrum Master to support modernization of a legacy application. This role involves leading requirements development, managing the product backlog, and facilitating agile ceremonies to ensure effective delivery and alignment between business needs and technical implementation.

Responsibilities:

• Lead end-to-end requirements development, including elicitation, analysis, decomposition, and documentation
• Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications
• Ensure all backlog items meet Definition of Ready (DoR) and are testable, complete, and aligned to business objectives
• Maintain and prioritize the product backlog in collaboration with the Product Owner
• Support and validate functional requirements across application features, workflows, and user scenarios
• Develop and maintain testable requirements and acceptance criteria aligned to business needs
• Participate in UAT coordination and validation, ensuring delivered functionality meets expectations
• Identify gaps, inconsistencies, and risks in requirements and drive resolution prior to development
• Analyze and design business processes, workflows, and system interactions
• Develop process models, workflow diagrams, and functional designs to support application development
• Ensure alignment between business requirements, platform capabilities, and automation opportunities
• Support validation of workflows, integrations, and downstream processes
• Serve as Scrum Master, facilitating:
• Sprint planning
• Daily stand-ups
• Sprint reviews and retrospectives
• Drive team execution by removing impediments and maintaining delivery momentum
• Ensure adherence to agile best practices, sprint cadence, and delivery timelines
• Collaborate closely with Product Owners, SMEs, developers, and architects to refine and validate requirements
• Facilitate requirements workshops, backlog refinement sessions, and stakeholder reviews
• Act as the primary liaison between business and technical teams, ensuring alignment and transparency
• Ensure traceability between requirements, test cases, and delivered functionality
• Support QA and development teams in clarifying requirements and resolving ambiguities
• Identify risks, gaps, and dependencies early and drive proactive resolution
• Contribute to delivery reporting, documentation, and governance artifacts

Requirements:

• 3+ years of experience as a Business Analyst, Systems Analyst, or Product Analyst in application development environments
• 3+ years of experience working in Agile/Scrum environments, including facilitation of agile ceremonies
• 2+ years of experience writing high-quality user stories, acceptance criteria, and functional requirements
• 2+ years of experience with backlog management, prioritization, and requirements traceability
• 2+ years of experience translating business requirements into technical-ready specifications for development teams
• US Citizenship or Green Card is required (required by the federal government for this position)
• Must be able to obtain Public Trust clearance
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply
• Strongly preferred: Experience with Appian (BPM), including defining workflows, process models, and supporting requirements for Appian-based solutions
• Ability to analyze and design end-to-end workflows and system interactions
• Strong understanding of the Software Development Lifecycle (SDLC)
• Excellent communication, stakeholder management, and facilitation skills
• Ability to work across business and technical teams in a fast-paced delivery environment
• Experience operating in a dual BA / Scrum Master role
• Experience with low-code platforms or BPM tools
• Experience in federal or regulated environments
• Familiarity with AI-assisted requirements generation or analysis tools
• Experience supporting test scenario development and QA alignment
• Knowledge of data modeling, integrations, and API-driven systems
• Experience with process modeling tools (e.g., Visio, BPMN tools)