Seles Development Representative I | Public Sector - Federal

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. As a Sales Development Representative (SDR) supporting the Federal segment, you will be responsible for generating qualified pipeline within U.S. federal agencies and engaging prospects to uncover their compliance and records management needs.

Responsibilities:

• Prospect into U.S. federal agencies to identify compliance and records management needs
• Generate Discovery Meetings and Sales Accepted Opportunities (SAOs) for Federal Account Executives
• Educate prospects on Smarsh’s archiving, supervision, and digital communications governance solutions
• Execute multi-channel outreach across phone, email, and professional social platforms
• Qualify inbound leads and strategically target outbound federal accounts
• Research accounts and tailor messaging based on mission, regulatory drivers, and agency mandates
• Maintain accurate activity, notes, and opportunity data in Salesforce
• Assist with support requests and case creation for Customer Success Managers when needed to ensure timely customer follow-up
• Partner closely with Federal AEs, Marketing, and SDR leadership on targeted campaigns and account-based motions
• Travel occasionally for federal industry events, conferences, and field engagement

Requirements:

• Proven track record of achieving results
• Drive to be coached to success
• Superior interpersonal and communications skills (verbal and written)
• Flexible to work in a fast-paced, high growth environment
• Excellent organizational, time-management and prioritization skills
• Tons of energy, passion, humor, and enthusiasm
• 1+ year of direct sales experience, preferably in B2B environment is a plus
• Capability with Salesforce.com and LinkedIn is a plus