Principal Process Associate (Intelligent Automation Engineer)

Capital One is seeking a motivated professional for a Principal Process Associate position on the Finance Product and Data Solutions team. In this role, you will work collaboratively to support the Finance organization by performing core intelligent automation duties, including designing cognitive workflows and expanding the automated bot ecosystem.

Responsibilities:

• Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight
• Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery
• Creates monitoring and analytics solutions for automated workflows using industry-standard tools
• Creates processes, procedures, guidelines, and standards for intelligent automation development across the team
• Mentors junior team members in intelligent automation best practices
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management