Technical Project Manager

Milestone Technologies, Inc. is seeking a Technical Project Manager to support Laptop and iPad refresh programs. This role will involve managing the delivery of these refresh projects and coordinating with various teams to operationalize automated refresh cadences.

Responsibilities:

• Own delivery of the NA / EU Laptop Refresh project, including build-out of the new automated refresh model
• Own delivery of the parallel iPad Refresh project (Europe live; NA launch pending)
• Coordinate with ServiceNow and on-site teams to operationalize automated refresh cadences

Requirements:

• Assumed PM baseline: project planning, roles/responsibilities (RACI) documentation, structured written summaries
• Comfort working across the Microsoft ecosystem — M365, Azure, Windows, Office, Teams, SharePoint, OneDrive — understanding how the tools interconnect, not expert/certification-level depth
• Self-directed learner — comfortable picking up new platforms on the job (Marcus learned ServiceNow and Power BI this way)
• Comfortable operating with some technical/engineering dialogue between client engineering and service management teams
• Power BI experience (dashboard/report building)
• ServiceNow exposure
• SCCM familiarity
• Client-computing vendor relationship experience (Lenovo, CDW, Softcat, HP)