Instacart is transforming the grocery industry by providing essential services that cater to the varied needs of the community. They are seeking a Senior Product Manager to own the vision, strategy, and execution for their In Store Tasks product, focusing on improving fulfillment quality and shopper experience.
Responsibilities:
- You will own data collection experiences — from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale
- You will build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction
- You will work closely with retail partners to ensure our tooling integrates naturally into their in-store environments
- You will partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention
- You will define platform solutions that scale across retailer sizes, store formats
- You will represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners
Requirements:
- You have 4+ years of product management experience, ideally within operationally complex physical environments
- You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery
- You're highly data-literate and comfortable navigating ambiguity with analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs
- You communicate complex ideas with clarity and influence — aligning cross-functional teams and senior stakeholders around shared goals without direct authority
- You understand the shopper and retailer experience deeply, and you hold yourself accountable to meaningful customer and commercial outcomes
- You operate with an entrepreneurial mindset, comfortable moving fast in evolving environments while maintaining high standards