Sr. Product Manager

Pendo is an AI-powered analytics and adoption platform for builders, seeking a Sr. Product Manager to own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. The role involves working across teams to build for enterprise customers, focusing on complex workflows, security, compliance, and data privacy expectations.

Responsibilities:

• Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning
• Drive the full product lifecycle from early concept through general availability and post-launch iteration
• Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations
• Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience
• Serve as the subject-matter expert for Sales, Customer Success, Marketing, and Partnerships on your product area
• Apply AI across the product cycle, including discovery synthesis, early wireframe concepts, specification drafting, competitive analysis, and design exploration
• Document decisions, write specs that engineering can act on without a verbal walkthrough, and bring a clear point of view to design reviews

Requirements:

• 5+ years of product management experience with a track record of owning product areas end-to-end in a B2B SaaS environment
• Demonstrated experience building for enterprise customers, including navigating complex procurement, security, compliance, or data privacy requirements
• Experience taking a product or major feature through the full lifecycle, including scoping, sequencing, launching, and iterating
• Ability to operate independently on well-scoped problems, determine the approach, and deliver with minimal supervision
• Technical fluency sufficient to have credible conversations with engineers and give informed feedback on implementation tradeoffs
• Track record of driving cross-functional alignment by resolving conflicts, clarifying decisions, and moving work forward
• Active AI fluency with specific examples of how AI has meaningfully changed your day-to-day product workflow
• Adaptability and resilience in a rapidly evolving product and company context where priorities shift, tools change, and ambiguity is common
• Clear, structured communication skills across written specs and verbal updates, with the ability to leave stakeholders aligned on next steps
• Background in B2B enterprise platform products with data privacy or compliance requirements
• Experience using AI prototyping or code generation tools such as Cursor, v0, Replit, GitHub Copilot, or similar tools to validate product ideas before engineering investment
• Familiarity with AI-assisted design tools for early-stage concept exploration
• Familiarity with Pendo as a user or customer