Product Manager, Intracellular Immunoassays

MESO SCALE DIAGNOSTICS, LLC. is seeking a Product Manager for Intracellular Immunoassays who will be responsible for product management and commercialization of MSD products. The role involves defining customer needs, developing product requirements, and collaborating with cross-functional teams to ensure successful product launches and market growth.

Responsibilities:

• Contribute to and execute product line strategy
• With leadership, contribute to the product strategy and roadmap for assigned product segments that aligns with the company goals and market opportunities
• Balance product line innovation with operational excellence
• Build business cases for new product offerings and product portfolio expansion
• Monitor product performance, market trends, and customer needs to identify growth opportunities
• Partner with field-based commercial teams (account managers, field applications scientists, and scientific affairs directors) to capture feedback from pharma, biotech, and academic customers
• Gather market insights from conferences, publications and key opinion leaders
• Conduct and synthesize voice of customer research to inform product strategy, product requirements, and customer journey
• Partner with R&D and project teams to define product requirements, specifications, and performance metrics
• Define product positioning, pricing, and differentiation within the multiplexed immunoassay and proteomic market
• Contribute to creation of marketing collateral and training materials to support product launches
• Accountable for the commercial success of assigned product line responsibilities
• Analyze KPIs to monitor product line performance for continual improvements and lifecycle management
• Perform competitive product analysis
• Develop tactics for addressing direct and/or indirect product competition
• Monitor competitor strategies and adjust positioning accordingly
• Work with Assay Development, Quality and Operations to drive successful product development programs
• Work with Global Sales Management to identify, develop, and execute specific tactical marketing and training programs
• Work with Sales, Scientific Support, Customer Service and Finance to develop and manage processes to improve marketing effectiveness and customer loyalty

Requirements:

• Bachelor's degree in life science, marketing, communications, or a related field
• Three to five years of relevant work experience in product management
• Knowledge of product management best practices and proven track record of success in positioning, managing, and marketing Life Science products through their life cycle to multiple customer segments
• Demonstrated understanding of the principles of immunoassays and proteomics platforms, their development, and their applicability in different research fields
• Understanding of the technical and biological complexities of developing and commercializing tools for intracellular target measurement
• Familiarity with other technologies in the space including flow cytometry, ELISA, and Western blot
• Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities and issues of varying complexity, while meeting time-sensitive deadlines and deliverables
• Excellent communication (written and verbal) skills with the ability to translate information into a meaningful, understandable context and message, regardless of the format (e.g., documents, public speaking situations, presentations, etc.)
• Ability to build/foster relationships by reinforcing trust and respect with cross-functional stakeholders
• Ability to work both independently and as an effective team member
• Demonstrated critical thinking and analytical skills, as well as the ability to handle complex situations and demonstrate sound judgment and problem-solving
• Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities
• Ability to travel and work outside normal business hours occasionally, as needed
• Advanced degree preferred