Senior HR Business Partner

Ambience Healthcare is building clinical AI that clinicians actually trust, and we are growing fast. The People function is small and high-leverage, and this is our first dedicated HR Business Partner seat, which means you will build it rather than inherit it.

Responsibilities:

• Partner with people managers. Serve as the named point person for our people-leader population, running a set cadence through high-change moments: goal setting, reviews, review writing, engagement, and survey follow-up
• Build and deploy manager training. Own the annual training calendar, content, and deployment on top of our Manager Standards program, including first-time manager training and an AI curriculum rolled out across the org
• Steward goals and OKRs. Own individual key results, audit goal quality every cycle, and build the tooling to see goal health so that teams learn to self-run good goals rather than depend on chasing
• Navigate tough employee decisions. Coach leaders through routine employee relations and the trade-offs of hard calls, and partner on org design, leveling, and headcount for your coverage area in tight alignment with the Head of People
• Drive operational efficiency. Automate the recurring People operating rhythm using our existing tools and AI, from goal-health tracking to coverage cadence and survey follow-up

Requirements:

• 6+ years of progressive HR experience including direct HRBP and manager-coaching work
• Ability to influence without authority
• Ability to navigate tough employee decisions
• Ability to drive operational efficiency
• Ability to build and deploy manager training
• Ability to steward goals and OKRs
• Ability to partner with people managers
• Ability to solve problems and build simple, direct solutions
• Ability to structure messy problems and deliver through ambiguity
• Ability to carry confidential and sensitive matters with sound judgment
• Willing to work 3 days/week from the San Francisco office