Helix - Lead Devops Engineer (Kafka & Open Search)

BMC Helix is an innovative company focused on transforming IT service and operations management. They are seeking a Lead DevOps Engineer to drive the strategic design, automation, and operations of large-scale data platform services, particularly in event streaming and search analytics.

Responsibilities:

• Architect, deploy, and operate highly available Kafka and OpenSearch clusters for large‑scale streaming, search, and observability workloads
• Define patterns for scaling, data retention, replication, and disaster recovery across hybrid and distributed environments
• Optimize performance, reliability, and cost efficiency for multi‑tenant data platforms
• Lead adoption of Terraform, Ansible, Jenkins, and GitOps workflows to automate provisioning, configuration, patching, and upgrades
• Implement automated schema management, connector deployments, and data ingestion pipelines for Kafka topics and OpenSearch indices
• Design CI/CD workflows that integrate with streaming and search services
• Deploy and manage Kafka, OpenSearch, and supporting services on Kubernetes using Helm charts and operators
• Ensure resilient orchestration of stateful workloads and efficient resource utilization
• Build observability frameworks for Kafka brokers, topics, consumers, and OpenSearch nodes, including metrics, logging, and alerting
• Partner with SRE and platform teams to meet 99.99% uptime SLAs and proactively mitigate issues
• Enforce RBAC, encryption, auditing, and compliance controls for sensitive data streams and search indices
• Automate vulnerability patching, certificate management, and security hardening across platforms
• Drive initiatives that reduce operational overhead, improve reliability, and optimize financial efficiency
• Mentor engineers on best practices for distributed data systems and platform engineering
• Align DevOps strategies with business goals around performance, uptime, and cost

Requirements:

• You can embrace, live and breathe our BMC values every day!
• You have at least 7 years of experience in a DevOps\SRE role
• You have experience as a Tech Lead
• You implemented CI\CD pipelines with best practices
• You have experience in Kubernetes
• You have knowledge in AWS\Azure Cloud implementation
• You worked with GIT repository and JIRA tools
• You are passionate about quality and demonstrate creativity and innovation in enhancing the product
• You are a problem-solver with good analytical skills
• You are a team player with effective communication skills
• SRE practices
• GitHub/ Spinnaker/Jenkins/Maven/ JIRA etc
• Automation Playbooks (Ansible)
• Infrastructure-as-a-code (IaaC) using Terraform/Cloud Formation Template/ ARM Template
• Scripting in Bash/Python/Go
• Microservices, Database, API implementation
• Monitoring Tools, such as Prometheus/Jager/Grafana /AppDynamic, DataDog, Nagios etc
• Agile/Scrum process