Our client is seeking a Desktop Support Technician to provide first-level technical support to internal users by resolving hardware, software, and network-related issues. This role is responsible for troubleshooting desktop and laptop problems, installing and configuring software, supporting Microsoft Office applications, and ensuring end users receive timely, high-quality IT support.
The ideal candidate has strong customer service skills, excellent communication abilities, and experience supporting Windows desktop environments. This is a great opportunity for someone who enjoys problem-solving and working in a collaborative, fast-paced IT support environment.
Role Responsibilities:
Requirements:
Preferences (not required):
Salary/Rate: $25-$28/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.
About The Company
Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.
For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA built on trust, long-term partnerships, and technical excellence.
Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:
Helping every client make the best hiring decisions possible
Matching professionals with the right IT jobs and career opportunities
As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.
AI-Assisted Interview Experience (Pete & Gabi Rebecca)
To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.
These AI hiring tools help us:
Please note that:
The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.
The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.
If you prefer a non-AI interview format, we will gladly provide an alternative.
Technical or Case Interviews (Role-Dependent):
When applying for certain tech jobs, you may participate in:
We will always explain what to expect in advance so you can prepare with confidence.
Human Review & Selection:
Every candidate's profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.
AI insights may assist with organization and evaluation, but final decisions are always human-driven.
Your Rights as a Candidate:
At PTP, every candidate has the right to:
Request a non-AI interview path
Ask how your data is being used
Request access to transcripts or interview recordings
Request deletion of your AI-recorded interview
Receive clear, timely communication
Our goal is to ensure you feel respected, informed, and supported throughout your experience.
Our Commitment:
For more than 28 years, PTP has focused on putting people first candidates, consultants, employees, and clients.
We're committed to a hiring process that is:
Welcome to the future of hiring at Peterson Technology Partners.
We're excited to learn more about you.
Equal Employment Opportunity:
Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
