Help Desk Analyst

Please apply for immediate consideration.

Job Title: Help Desk Analyst
Location: Trenton, New Jersey.
Interview: Web Cam or In Person Interview
Duration: Long Term

Required Skills:
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
Maintain a working knowledge of Help Desk and IT Operations procedures.
Log all incoming problems and requests and actions taken to resolve them.
Provide first response help desk support to all customers and users.