VP of Product Management

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. They are seeking a Vice President of Product Management to own the strategy, execution, and lifecycle of MyCrewCare, a mobile app for crew engagement, while collaborating with various teams to enhance user experience and drive product growth.

Responsibilities:

• Define and communicate a compelling product vision, strategy, and short- to long-term roadmap, anchored to a clear North Star: Features Used per Session
• Translate business goals and market opportunities — US as the largest market, APAC and Europe as the fastest-growing — into actionable product requirements and technical specifications
• Conduct ongoing market research, competitor analysis, and root-cause analysis on crew pain points and workflow friction to identify new feature opportunities
• Frame the roadmap as a growth and retention narrative, pairing a crew value story with an operator/airline value story for every major initiative
• Set the longer-term direction toward AI-assisted crew workflows, a layover-and-discovery ecosystem, and hotel and partner integrations
• Maintain continuous market and competitive intelligence — benchmarking MyCrewCare against leading consumer travel, hospitality, and marketplace apps — and translate outside trends and best practices into prioritized roadmap bets
• Lead cross-functional teams (engineering, design, QA) through the agile product development lifecycle, from ideation to launch and iterative optimization
• Own the product backlog, prioritize features based on ROI and effort, and make data-informed trade-off decisions
• Uphold platform UX consistency — a shared design language, reusable components, and a coherent navigation model — so the experience stays unified as it scales
• Coordinate highly effective product launches in close partnership with Product Marketing, Sales, and Customer Success teams
• Interface closely with the company-wide UI/UX Lead — aligning MyCrewCare with the shared platform design language and standards, while driving the specific experience outcomes this app needs to win
• Own the end-to-end UI/UX vision and quality bar for MyCrewCare, holding the product to a consumer-grade design standard that rivals the best travel and lifestyle apps
• Select, brief, and manage external design, UX, and branding agencies and specialist studios — owning the engagement end to end and integrating their output cleanly into the internal product and delivery model
• Establish and govern the design system, interaction patterns, and usability standards so design quality scales consistently across the platform
• Run continuous product discovery and usability research, grounding design and roadmap decisions in direct evidence of crew behavior rather than internal assumption
• Define Key Performance Indicators (KPIs) and success metrics for every product release
• Instrument the core workflow funnels and define the First Value Action, so engagement and drop-off are measurable end to end
• Monitor product performance, analyze user behavior, and champion continuous experimentation (e.g. A/B testing) to maximize adoption and retention

Requirements:

• 10+ years of proven product management experience, successfully taking complex software or technical products from 0 to 1 and beyond, including ownership of a mobile-first consumer or B2B2C product through scale
• Has managed a live, customer-facing mobile app within the last 2–3 years, including hands-on use of AI to drive prototyping, analytics, and insights
• Hands-on experience in travel, mobility, hospitality, or marketplace / platform technology — e.g. travel tech, ground transport, hospitality, passenger services, or a two-sided marketplace — with an understanding of how value on one side of the platform drives the other
• Joins from outside the organization, with a proven track record built at other leading consumer, travel, or marketplace companies — bringing fresh, category-informed best practices and an outside-in point of view from day one
• Demonstrated experience selecting, contracting, and managing external design, UX, and branding agencies and specialist studios, and integrating their output into an internal product and delivery model
• Strong design sensibility and a high UI/UX quality bar; able to direct and challenge designers and agencies, review craft in detail, and hold the product to a consumer-grade standard
• Deep, current knowledge of the competitive landscape across consumer travel, hospitality, and mobility, with a habit of market research, benchmarking, and turning outside signals into product decisions
• Exceptional ability to build consensus and influence cross-functional peers without direct line management, plus experience mentoring or managing product managers
• A passion for human-centered design and a relentless drive to solve customer problems
• Strong quantitative skills with hands-on experience utilizing analytics platforms (e.g. Amplitude, Mixpanel, Google Analytics) to drive decision-making
• Outstanding written and verbal communication skills; ability to distill technical concepts into clear, executive-ready narratives
• Bachelor's degree in Computer Science, Business, Engineering, or a related quantitative/analytical field is preferred