Child Care Product Manager

IS3 Solutions is seeking a Child Care Product Manager to lead the end-to-end delivery of digital applications and services. The role involves managing the software product's lifecycle, synthesizing research to solve user problems, and collaborating with teams to ensure product success.

Responsibilities:

• Synthesize research, analytics and best practices to solve problems for New Yorkers
• Create roadmaps that outline direction and timing for product development
• Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
• Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
• Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don't deliver strategic outcomes
• Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
• Collaborate with program owners to define outcomes and KPIs for products
• Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes
• Consider other agencies' stakeholders as critical to product success and as customers themselves
• Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture

Requirements:

• At least 8 years of proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices
• Hands-on experience developing digital products through the product cycle from planning, analysis, design, development, testing, deployment, and maintenance
• Fast learner with ability to manage multiple products from strategy to executional details
• Expertise using data to support the decisions and prioritization of requests, enhancements and new features
• Self-motivated and proactive, appreciates a work environment of collaboration and transparency
• Experience with synthesizing qualitative and quantitative data (e.g. Google Analytics) to make decisions
• Experience working across ecosystems, platforms, and new technologies
• Strong analytical and problem-solving skills to address complex challenges
• Self-motivated and proactive with ability to creatively solve problems
• Best-in-class attention to detail with strong written and verbal communication skills
• Proven track record of bringing diverse groups and perspectives to work towards a common goal