Product Manager Swim Team Store Experience

SwimOutlet.com is the largest online swim retailer in the U.S. and is seeking a Product Manager to own and elevate the Swim Team Store experience. The role involves prioritizing features, deeply understanding customer needs, and driving cross-functional execution to enhance the platform for youth sports teams.

Responsibilities:

• Own the Swim Team Store roadmap
• Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment
• Deeply understand customers
• Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points, drawing on your firsthand knowledge of youth sports
• Prototype and validate quickly
• Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback
• Drive cross functional execution
• Partner with engineering, UX, marketing, and operations to deliver seamless product releases
• Elevate the experience
• Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go to swim partner
• Measure and iterate
• Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize
• Champion the business case
• Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact

Requirements:

• 3 to 5 years experience in product management: ecommerce, SaaS, or B2B platforms
• Background in ecommerce operations, community driven products, or team sports retail
• Firsthand experience with swim teams or youth sports organizations as a coach, athlete, parent, or administrator
• Strong working knowledge of Lovable, Figma, or similar tools
• Ability to empathize deeply with end users and advocate for their needs
• Comfortable defining KPIs, analyzing performance, and making data driven decisions
• Skilled at alignment and storytelling across leadership, design, engineering, and customer facing teams
• Proven ability to identify opportunities, build solutions, and drive innovation in fast paced environments
• Entrepreneurial background